Customer support Representative- Check ‘n Go/Allied Cash Loan
Do you realy enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond conventional retail jobs and begin to build your job? Are you experiencing fascination with being part of an industry-leading monetary solutions business? Isn’t it time to create your following move? In that case, we wish to speak to you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached the center of everything we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial category of businesses. Every day in metropolitan areas and towns around the world, they’ve been greeting clients, processing applications, responding to inquiries about services and products, marketing new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as the choice that is first everyday monetary solutions. We users concentrate on building relationships to make certain client requirements are now being served utilising the most useful services and products we could provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product product Sales tradition. Serve and teach clients from the item profile. Escalate problems to your shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight with all the consumer.
- Cash management: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money maneuvering needs. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for compliance with company/State policy and procedures including Federal regulation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to questions that are general consumer applications, needs or other dilemmas. Spot customer that is outgoing and collection telephone telephone phone calls prior to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and make certain store look (external and internal) is maintained to business requirements. Help in the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within founded due dates.
Minimum Education and Enjoy Forced:
- Couple of years past product sales and customer support experience chosen.
- Couple online payday loans in Warren of years cash maneuvering experience chosen.
- Will need to have own private dependable transport in conformity with published policy and procedure. This might NOT include transportation that is general public transport from family members or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the organization.
Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance coverage), a nice premium time off system, 401k retirement plan, tuition reimbursement, plus a work environment that is engaging.
About Axcess Financial:
We have been an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to address their individual funds whenever, where and exactly how they desire. It is our objective to obtain individuals the cash they want whenever they require it. We make certain we achieve this in a real method this is certainly accountable and inside their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without regard to competition, color, religion, sex, sex identity or phrase, intimate orientation, national beginning, genetics, impairment status, age, marital status, protected veteran status or other class that is protected.
This publishing is supposed to spell it out the nature that is general of work likely to be performed and it is maybe maybe not a thorough set of all duties, duties and abilities necessary for the positioning.